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Confidence

One of the biggest advantages of building a new home is the ability to see and inspect the home during the process, so you never have to wonder what's behind those walls.  Combine that advantage with knowledge that you have chosen a proven, reliable builder, then add the warranties offered with new homes, and you have a winning combination.

We recognize the importance of the trust a homebuyer places in their chosen homebuilder, and the significance of their home as an investment in the future.  To protect this trust and investment, Ball Homes has a multi-faceted quality commitment that ensures a well-built home.  First of all, our homes are built to meet or exceed the building standards of the community and the applicable federal standards, as well as the standards of the 2-10 Home Buyers Warranty company. 

Just as important as the official building inspections are the reviews of each homebuyer.  Each build-to-suit homebuyer has the opportunity to attend a Pre-Drywall Orientation, a walk through the home with the superintendent prior to the installation of drywall. 

Homeowner Orientations are also scheduled prior to closing for each home, to give us a chance to formally review the property together.  Ball Homes will also make arrangements to accommodate any independent third party a homebuyer wishes to hire to perform a professional final inspection, within the parameters of the construction schedule.

Finally, each home must meet our own high standards, which are based on the understanding that our success depends on the satisfaction of our customers with this most important investment.Confidence begins with selecting a well-respected homebuilder and continues after closing with extensive warranties and exceptional customer service.

Choosing the Right Builder

Ball Homes has been ranked by BUILDER magazine to be among the nation's top 100 builders since 1998.  We are a Registered Builder Member of the Home Builders Associations in the areas where we build, and an Accredited Business member of the Better Business Bureau in those areas. Check our BBB rating at the logo on the bottom right of each web page.  We are a family owned and operated business that has been building new homes in Kentucky since 1959, and we understand the value of a solid reputation and long term customer relationships, as well as the importance of investing in the communities in which we live and build.  Learn more about our company . . .Ball Homes provides the knowledge and care required to protect a new home investment, and we are glad to work together with each homeowner to keep that beautiful new home in prime condition.  

All of our new homes include the following warranties:

The Builder's One-Year Warranty, which warrants the workmanship and materials used in the new home, as defined in the 2-10 Home Buyers Warranty Booklet, for one year from the date of closing. 

The 2-10 Home Buyers Warranty, including both a Two-Year Systems Warranty and a Ten-Year Structural Warranty.  The Two-Year portion of the warranty provides two years of coverage from the date of closing on certain specific items related to the delivery of water, sewer, electric, and HVAC service to the home.  The Ten-Year Structural Warranty provides coverage of load-bearing elements of the home as defined in the 2-10 Home Buyers Warranty Booklet, for ten years from the date of closing.  

Manufacturers' Warranties on some components extend beyond the builder's warranty, such as the windows, the shingles, and the plumbing pipes and fittings. Specific warranty information and registration cards are provided during the pre-closing walk-through. Warranty service on appliances is administered directly by the supplier.

Ball Homes makes every effort to make warranty service as convenient and efficient as possible for the homeowner. Emergency warranty service is available 24 hours a day, seven days a week. Non-emergency warranty items are serviced on an appointment basis at convenient, efficient intervals of six and eleven months after closing. Ball Homes has dedicated a personnel team to warranty service, so the demands of new construction do not compete for attention with warranty work. Our professional technicians are familiar with our homes and the products we use. Our subcontractors and suppliers also provide warranty service to stand behind the products and services they contribute to the home. 

All of our warranties are transferable, should the home be re-sold during the warranty period.